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Warning Regarding Counterfeit Goods

  • Please be aware that there may be cases where counterfeit goods or imitations, including but not limited to goods that infringe Toshiba trademarks or patents (“Counterfeit Goods”), are marketed.
    These Counterfeit Goods may not meet Toshiba’s specifications with respect to quality, functionality, or other issues. Their use, installation or incorporation into other devices, equipment, systems or applications may cause accidents, breakdowns or malfunctions.
    Counterfeit Goods are not covered under warranty by Toshiba. Toshiba expressly disclaims any warranties related to Counterfeit Goods, express or implied, including but not limited to warranties of non-infringement, merchantability, or fitness for a particular purpose. Toshiba shall not be liable for any damages or losses arising out of or related to Counterfeit Goods, including without limitation incidental, consequential, special, direct or indirect damages, loss of profit, loss of data, loss of business, injury, or death, or any associated claims, demands, liabilities, penalties, obligations, causes of action, suits or proceedings, whether or not Toshiba had been advised of the possibility of such damages.
  • In order to avoid the inadvertent purchase of Counterfeit Goods, customers are advised to contact Toshiba’s authorized global sales representatives*.
  • If you wish to purchase Toshiba Semiconductor and/or Storage Products in Japan, please contact Toshiba sales representatives or Toshiba’s authorized Business Partners**.
  • Please note that some Toshiba Semiconductor and/or Storage Products may not be available depending on the details of your purchase request, such as intended usage, order quantity, lot size, supply period, or warranty terms.
  • Warranty services for the purchased Toshiba Semiconductor and/or Storage Products will be provided in the authorized return process in order to allow Toshiba to identify the handling conditions as well as channels where the Toshiba Semiconductor and/or Storage Products or the systems containing the Toshiba Semiconductor and/or Storage Products (“Goods”) have been purchased. To make a warranty claim, please contact the dealer or the retailer from which you have purchased the Goods or the customer support of the manufacturer who has supplied the Goods.

*The global sales representatives authorized by Toshiba Memory Corporation are found through
https://business.toshiba-memory.com/en-apac/company/tmc/global-sales.html.

** The Business Partners authorized by Toshiba Memory Corporation are found through
https://business.toshiba-memory.com/ja-jp/company/tmc/bp.html (in Japanese).

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